Mystery Shopping Excercise
We also conduct mystery shopping exercise to rate service delivery in organization’s touch points. This is to ensure that employees preserve the organization’s service standards and consistently deliver exceptional client services
The purpose of mystery shopping exercise is to evaluate companies’ customer service and point out any flaws or weaknesses that may be present. It is a very easy way to see a business from the eyes of the consumer.
This information helps companies know what is being provided to the customer and how that service is perceived
Our mystery shopping scenarios should be relevant, ethical, credible and practical.
Our mystery shopping exercise services ensure that employees preserve the organization’s service standards and consistently deliver exceptional client services
- House 87 Rabo Madaki Street, Zone B, Apo Resettlement Estate, Garki New Town, FCT Abuja
- firstname.lastname@example.org email@example.com
View our 2020 Business and Human Resources Consulting
brochure for an easy to read guide on
all of the services offer.