Customer Services & Front Desk Trainings
Customers can be making decisions about your business because of the way they were greeted. Whether you are a medical office, a legal firm, a manufacturer, a hotel, or any business office, you need the people who first meet your customers to represent your business in a positive way, ensuring that your customer’s initial experience is a good one.
- Positive Mental Attitude at Workplace
- Multitasking for Personal Assistants
- Effective Record Keeping & Filing Systems for Customer Services
- The X– Factor in Delighting Customers
- Telephone Etiquette & Telemarketing
- Clerical Development Program
- Excellent Office Management
- Success Skills for Secretaries & Admin Personnel
- Complaints & Service Recovery
- Turning Complaints to Business Opportunities
- Customer Service for Front Office Personnel
- Customer Relationship & Services Management
- Customer Retention
- Service Skills for Room Division
How can we help you?
Work with the fastest growing HR and Business Consulting firm or you can submit a business inquiry online.
We are your most dependable partner and will support you to accomplish your vision and achieve your short, medium- and long-term goals.
Oliver Uchechukwu
Principal Partner, NectarRole Consulting